Customer Testimonials
First class team...very knowledgeable and very nice! Alex is the best.
The service department at Land Rover Baton Rouge is second to none ! I've owned it all and LR far surpasses my expectations. Always easy in and out and don't feel like we're getting the run around or told we need things that we don't just because it's a luxury car. We have two defenders and about to get number 3 and this is where we'll be shopping and getting service done ! Shout out to Pringle the best service team member ever !!!
As always, service was top notch. From the first call I made to set up the appointment until the I picked my car up. I called becuase I had a leak in my tire.Mr Pringle told me to bring it in right away, I wouldn't have to wait. He then told me they would have to order the tire, he offered my a loaner and got me on my way.
Everything was done with urgency, no delays, had me in an out in a reasonable time and the team was fully transparent in the process
Very professional. They weren't overbooked. They were able to get all of my maintenance taken care of withing 1.5 hours. Great lobby to hang out and open a laptop while waiting.
I have dealing with paretti since 2009 and have always had a great experience.
My service agent Mr Prinkle was great. He did a great job of coordinating our maint and kept us updated. He offered a complimentary car wash which I really appreciated. I'll make sure to ask for him next time.
Pringle deserves a SUPER COMMENDATION!! He was great to work with!
Mr Pringle is always ready to help get my issues taken care of. He is so very nice and professional!
This is the 3rd vehicle I've purchased with Paretti. Jessica was excellent! She was very informative without being pushy. Ask for her, you won't be disappointed. I was in and out of there in less than 2 hours.
Jessica was very attentive to our needs and helped us get exactly what we wanted. Great customer service.
Excellent and prompt service
Great dealership and service department
Service department quickly fixed my wife’s Range Rover. Thanks Pringle
My wife had a great experience with Jessica Bell! She was very good and helpful to work with on buying a car from! Would definitely come here to buy another vehicle! Very clean and nice business!
My truck had a light on that said .y engine coolant was low. I was over 3 hrs away from home and headed back. I called the nearest dealership and thankfully got a very nice man by the name of "Pringle" on the phone. He told me to come to the dealership (which was 30 mins away from where I was) and he'd check it out and top the coolant off. I arrived and not only did i encounter this very helpful service consultant but the rest of the staff was so pleasant. Everyone spoke and asked if I ... Read More Google - Jul 29, 2026
Lee Ortego helped us tremendously! My husband and I were looking for a bigger vehicle, and Lee made the entire process incredibly easy. He had us in and out with our new vehicle in no time. It was by far the quickest and smoothest car-buying experience we’ve ever had. If you’re looking for exceptional customer service and a hassle-free experience, I highly recommend Paretti—and be sure to ask for Lee!
Mike and his team are not only exceptional to work with, their service and attention to detail is impeccable!
Great service and excellent customer care. Thank you for accommodating me when my Range Rover Sport was in for service!
I’ve bought several Land Rovers over the last 10yrs and whether I got them from Paretti or not the service has always been amazing! Today in particular I wanted to leave a 5 star review for them! My 72yo mom blew a tire on her Discovery Sport and they got to her before she could even get roadside assistance in route! They got her spare on quickly then got her to the dealership and got her new tire on immediately! Can’t say enough good things about the customer service there!
Alex Hunt went above and beyond for me. Even opened up early so I could pick up my vehicle before I left to go out of town! Tremendous customer service.
Very professional and satisfactory service.
One of the things I appreciate most about Land Rover Baton Rouge is the transparency in their service process. They provide video updates during service, showing exactly what is being done and pointing out anything that may need attention, such as tire tread depth or maintenance concerns. That level of detail keeps me informed and builds trust because I can clearly see what is happening with my vehicle.
Val is truly exceptional and a huge part of why my service experiences are always so positive. She consistently goes above and beyond to accommodate me, even reaching out when cancellations open ... Read More Google - Jun 22, 2026
Just purchased a 2024 Volkswagen Atlas and my salesperson Jessica Bell was amazing. She answered all my questions about the company, my new purchase and we talked about our family. Thank you for everything.
After a past disappointment with service department - Survice manger Twiggle dis excellant public relation and was upfront - understood - I will conteniou our service
Seamless buying experience. Super fast transaction
Paula has always been outstanding! She really takes care of even the smallest details.
This was my 1st experience with Paretti Baton Rouge. Jess made it so easy for me and was great to work with! she went above and beyond and got the job done. Thank you Jess for all your hard work and continuing your service after the purchase was made.
Jessica was excellent to work with; she is professional, fast, and highly communicative throughout the entire car purchasing process. She made everything smooth and stress-free. It was truly an amazing experience working with her. We highly recommend Jessica and Paretti Barron Rouge!
Exceptional experience with the Service Department.
5 stars only because can not do 6 Terrance Givens was very knowledgeable/ professional/ and made purchasing a new Range Rover as smooth as possible
Val was wonderful to work with and the service was great!
Great buying experience as always. Dionna had all of the paperwork ready and was super at explaining the technology on the vehicle. Eddy Rodriguez insured the buying process was seamless. Can’t say enough nice things about his care.
⭐⭐⭐⭐⭐
Let me just say this… Terrance Givens at Land Rover Baton Rouge did NOT come to play!
I walked in hoping for a smooth experience, and walked out in a new vehicle feeling like everything aligned exactly how it was supposed to. From the very beginning, Terrance was professional, patient, and most importantly—transparent. No games, no pressure, no last-minute surprises… just real, honest guidance the entire time.
And let’s be honest—buying a car can feel overwhelming. But somehow, he made the whole process feel effortless. Like… luxury experience effortless. I always knew what was going on, I ... Read More Google - Apr 17, 2026
My service manager on the day of my service was Val Clayton. She was very helpful and knowledgeable concerning my car needs. I will not hesitate to seek her out for my next service appointment.
What stood out most was the care and support we experienced throughout the process and still receive during ownership. Patricia G, made us feel thoughtfully advised and professionally guided every step of the way, rather than simply sold to. Paretti Land Rover Baton Rouge is one of the most welcoming dealerships we have experienced.
Val C, in service has been equally outstanding. She is always just a message away for any rare issue that may arise and for routine maintenance alike, always with the utmost attentiveness and professionalism. What truly sets Paretti Land Rover apart is that the support, warmth, ... Read More Google - Apr 6, 2026
As a long-term owner of multiple vehicles from Land Rover, I can confidently say the experience continues to reflect a top-tier blend of luxury, performance, durability, and lasting reliability that puts it above all competition.
My Land Rover Defender 130 V8, Land Rover Discovery, and Range Rover Sport have each delivered something truly special. They feel powerful and composed, yet incredibly refined and comfortable. Whether it’s everyday driving or longer trips, they handle everything with ease while maintaining a sense of confidence and quiet sophistication. Over time, what has impressed me most is not just their capability, but how dependable ... Read More Google - Mar 30, 2026
Wonderful people no pressure no stress. 2nd defender we have bought from Ms Paula. Highly recommend her.
Great communication, part was on backorder, but Val updated me regularly.
I cannot say enough about the exceptional service I continue to receive at this dealership, and I want to take a moment to specifically recognize my service liaison, Val.
On my most recent visit, I came in concerned about what I believed to be a blown speaker on my front driver side. Rather than simply addressing only what I pointed out, Val had her technician conduct a full diagnostic test on all of the speakers, where it was determined that the speakers on the right side were the ones in need of repair. They were repaired promptly and professionally. What ... Read More Google - Mar 17, 2026
Without a doubt, it was just the most pleasurable experiences I have ever had buying a vehicle. There was no pressure to purchase. There were no repetitive sales calls. The Tahoe was clean when it was shown. All correspondence was meant to inform, not to pressure me at all. I wasn't stuck in the dealership for hours. Paula Breaux was awesome.
This was my first purchase the Paretti dealership. They had a used vehicle in stock that fit what I was looking for. While on the website, Jessica asked about reaching out to me to discuss and answer any questions I might have. We were from out of state, so didn't want to drive to dealership unless was ready to purchase. She made sure all my questions were answered and all was setup for when we arrived. When we arrived, she had the vehicle ready to drive and look over to make sure it was what we had discussed. After ... Read More DealerRater - Feb 9, 2026
This was my first purchase into the Land Rover family and Bill could not have made it more seamless. From the test drive, delivery, to driving my new Defender off the lot, everything was flawless. And for those of us IT handicapped, Alex was a life saver. Thank you Bill and the entire Paretti Land Rover Baton Rouge team. I look forward to being around for a very long time! - Brian Brantley
Had a DEF issue on my 2017 RR that cost $4k at LRBR to repair, $3k miles later DEF issues again diagnosed by LRBR estimate to repair $8K, basically everything needed to be replaced. Took vehicle to an independent mechanic that fixed issue for $220 tax included I guess I'm done with Land Rover Baton Rouge!
One of the worst service experiences I’ve ever had. When the drivers window fell in to the door on my 3 year old vehicle they tried to say it was because of the weight of the window tint. During the repair of this issue they managed to damage the tint and allowed me to drive off the lot without informing me of these damages. When I spoke with the service manager about this issue, she informed me in the most condescending tone that they are only required to return a vehicle in its factory condition and were not technically responsible ... Read More Google - Oct 30, 2025
This dealership is the worst ever when I brought my Jag there it was running when I got it back I had to put it on a trailer they messed up my car do not go to them
This dealership was a great partner in my search for a car. I had the pleasure of working with Bill Cutforth. He was responsive, knowledgeable and detailed in hi communication with me. I was buying from out of state so he went above and beyond by sending pics, videos and descriptions of the car I was looking at. He also took care of the logistics required to get my car shipped to me and followed up after to ensure they ran smoothly. Finally, the price we aligned on was fair and in great shape! I highly recommend working with them!
The service at Paretti Jaguar of Baton Rouge is really good. You get an appointment within a decent time frame and while you’re there they continuously update you about your vehicle and how long you can expect to wait, etc. They always diagnose any issues your vehicle may have and it get it resolved quickly. I’ve been taking my car there for many years and have always had a nice experience. Shout-out to Val who is very knowledgeable and is always pleasant to deal with!!
Very helpful, impeccable service, friendly and the service was quick and easy! Everyone went above and beyond
Friendly and knowledgeable staff. Clean bathrooms and facility. waiting area with a great coffee bar
Patricia was very helpful, accommodating and knowledgeable. Paretti was a pleasure doing business . I would highly recommend them.
We ordered a custom Range Rover and was informed step-by-step of when it would arrive and was very satisfied.
Pringles was awesome, but they didn’t fix a singles thing that wasn’t working. The button to open the door still isn’t working. The fog lamp still has condensation. Told me I had to bring it in and show them when it actually happening.
Terrance was amazing to work with! Took awhile for my car but worth the wait!!
This is the first time I can't give Land Rover Baton Rouge 5 stars. They provided excellent service for my oil change and tire rotation which were performed quickly while I waited. But I was told I'd get to test drive my car with a technician to identify a warranty issue, that didn't happen. Instead, I watched an employee drive the car around the lot and was told they couldn't duplicate the issue. I stopped for gas a mile away from the dealership and the car had the issue again. It's pretty easy for me to ... Read More Google - Mar 8, 2025
Dealing with Patricia was a great experience. She was on top of everything . The vehicle exceeded expectations.
Sara was amazing to work with, she was very helpful, accommodating, and easy to work with
Easy to deal with; went out of their way to accommodate me; handled everything by text before I got to the dealership so the time at the dealership was quick and painless.
Great experience. Got exactly what I wanted at an excellent price. Bill was fantastic. I will buy again from Paretti.
My daughter had a rough start with them. But when I called them I had the best service and very professional. They kept us updated at all times and gave us our charges for approval ahead of time. They did a wonderful job on her car and they were kind giving us a loaner. Our next car is definitely from them!! Thank you all for a great service and professionalism !
They are incredible! They always take care of any issue we have big or small! Pringle is always so professional and knowledgeable about any technical issues. Terrance is a great salesman and helps you understand and learn about any vehicle we bought.
Although the dealership was nice, information on the vehicle was lacking. Adding knowledge of the Landrover brand vehicles would be a great idea.
The dealership is very clean and everyone is very kind and helpful and knowledgeable with all of the vehicles available
The service department as well as my salesperson Jess has been nothing short of amazing I’m extremely pleased with the dealership
Everything from start to finish dealing with Jessica has been amazing she’s the absolute best
Truly stellar customer service here! The smoothest warranty repairs I have ever had in my 26 years of driving! Recommended for all your service needs!
Very professional reliable and has great customer service personnel. I’d definitely recommend friends to buy from them
First came by with a low tire - Jeffrey took care and told me to watch tire - went dusk 10 lbs overnight - showed up at dealership next morning - Ray took my car had the tire changed to spare had my new tire ordered came in the next day Great communication and kept me updated so I did not have to worry Very nice to deal with !!
Val helped make this experience go as smooth as possible. Great service with a smile.
Patricia was a pleasure to work with. Helped me all along the purchase journey and did a great job getting me the info I needed. I would work with Patricia and Jaguar Land Rover Baton Rouge again. Great experience!
Paula and the Paretti team were awesome! Very easy to work with. I highly recommend.
Pringle helps me every step of the way! And Patricia is a dream to work with!!!
I think they were fair initially they wanted to charge me $1500 to change a water hose that was leaking. They didn’t change when they changed the water pump that cost me $8000. But after I told them, they should’ve changed the hose when they changed the water pump they didn’t charge me so I think they’re fair
I’ve had so many issues with Landrover. This last time they didn’t clean my car. Pay all that money and they can’t even clean your vehicle. I sincerely hope that if anyone at that dealership have vehicle issues, they are not treated the way I was. One report didn’t mention limited SOS, I get an updated one now with that issue oh and a $300 charge. Never again. I found a reputable mechanic and my vehicle is now fixed fraction of the cost. Again, I hope to never deal with anyone from that dealership again! This also ... Read More DealerRater - Jan 31, 2025
No hospitality no one offered me anything to drink or told me where the waiting room was employees passed by and never spoke to any of us sitting in the waiting room my sailesman passed and wave at me and kept going did not speak or as what I was doing there if everything was ok
Service was excellent waited over two hours.Hope service was faster. Thank you 😊 Thank you 😊
Terrance was very professional and everything was done in a timely manner. Will definitely refer my friends and family to the Paretti dealership.
Val and Ray are the best at what they do! Excellent service!!! We have 2 vehicles from paretti, 3 total purchases! Service is too notch!
Patricia was absolutely amazing! She made the entire lease end purchase process so easy and smooth, I didn’t even know everything was done! She was a delight to work with. Exceptional service.
Paretti of Baton Rouge has excellent service, communication, quality and cost. I would refer them to any friend of mine. Nice work!
Great service and delightful staff that is always trying to help out with professional service
Terrence is always very professional and attentive during our experiences purchasing Land Rover vehicles. He pays attention to detail and makes sure all of our concerns are addressed. During our time at the dealership, he makes sure we’re attended to timely and delivers first class customer service. The process is seamlessly handled through him, without all the traditional car sales back and forward stress. I know if I call Terrence, he’s going to be transparent, provide clarity and get the job done. I’ve referred several clients to him and will continue to do the same.
This next ... Read More DealerRater - Dec 31, 2024
Jessica was great to work with. Our entire deal was done remotely and vehicle was delivered next day. Would definitely recommend.
Jessica was spot on with her approach. She was not pushy but very accommodating. Excellent service after the sale. Your team went above and beyond to make us feel valued and comfortable with our purchase.
Service is always top notch! Pringle is great & makes the experience very easy to navigate.
Always a please working with Eddy. After purchasing multiple cars from different dealers in the area I can comfidently say that this had been the easiest transaction yet.
Mr. Terrance Givens is a professional salesperson who I respect and call on often for vehicle advice.
I took my car to Perretti Jaguar Baton Rouge on November 22, 2024, for maintenance work. In addition, the front right and rear carpets were to be removed, cleaned, dried, and replaced from an HVAC leaking into the vehicle. I picked my vehicle up on December 4th after over a week. The carpet had not been pulled, cleaned, and dried. I took it back the very next day. I picked it up about four or five days later, and the carpet still looks the same. This is a problem for a company of this magnitude and it's unacceptable. See pictures of ... Read More Google - Dec 11, 2024