Customer Testimonials
still waiting on a call from the service department service question awaiting service manager call
Ray is an excellent service rep. Whenever I require service or information he jumps right on the task. Grass does not grow under this man’s feet!
All around great experience. From the process of ordering till the day it came in
It was good , I would have liked to get a little more on my trade in.
I had a typo. Val at Paretti always treats me like a king. Lol Best service in the business
Everything went well. Paula did a great job. Will recommend to all my family and friends
Great customer service. Mr Powers explained everything and took his time to make sure i understood what was going on with the car.
Great service! RD was very helpful in helping put me in my new Discovery car.
I have always had a wonderful Experience with Land Rover. Whenever I need any assistance, they go out of their way to make sure that I am taken care of
Terrance was very honest and cared about us getting the vehicle we really wanted. He went out of his way to check the Metarie location to see if they had what we wanted. They did, and he drove there himself to secure it. He was a pleasure to work with. We will be back to see him and will be sending friends and family to see him.
Very knowledgeable and helpful The entire experience from start to finish was a good one
Always easy to work with and they always remember their repeat customers. Go Land Rover
Excellent The entire experience was very easy. The appointment was super easy to schedule and the appointment was very efficient. Extremely satisfied.
Fast and efficient nice waiting with complementarily, snacks, and drinks . Will return for service when Needed
Everything was great, everyone was nice. Hated I couldn’t get my car service that day
Val was professional, courteous and kind. That is something you don't find every day. It was refreshing to be treated in such a manner. As well, Lee and Jess were both very accommodating.
Terrance provided excellent service! He went above and beyond to assist me! I would recommend him to everyone!
Pringle provided great friendly service and took care of all our questions. We were happy with our service
Servic department tried to over charge for work that didn't need to be done
It was awesome to have a loner for the day of service! Thanks so much for providing me with one!
They are always friendly and genuinely care about your auto service. Valarie is always courteous and had my loaner car ready. I drive over an hour to get to the dealership and service is one of the reasons I will probably buy another Jaguar.
First time visiting Paretti Jaguar for scheduled maintenance service and I would definitely recommend their excellent service experience to someone else.
I intend to be a regular. Thanks for the great service and loaner car. Till next time.
Service was average as it was hard to get connected with someone in the service department but after the connection was made, the process was easy. Also, with a luxury vehicle, I would think that the car would at least be washed and vacuumed after work has been done. Also, I had to ask about a loaner. This should have been offered before hand based on the amount of work being done and the amount of time that it took. However, after I requested the loaner, the process was easy and Val was very accommodating. Last, I would have preferred ...
My experience was excellent, all staff that helped me were awesome especially Jessica Bell . She was very informative and made my buying experience very understandable and comfortable.
Paretti is always very easy to work with or schedule an appointment when maintenance is needed.
Appointment was easy to make and quickly setup. My 4 issues were diagnosed and corrected on the one visit! Good communication from Ray and the nice loaner was much appreciated!
Great service from the Paretti Jaguar service team. My vehicle was cleaned and returned on time thank you!
Terrance was a breath of fresh air after dealing with every other salesman at other car lots! Super friendly and helpful! Also, he wasn’t pushy like other places were. Love my car!
First class service from Bill Cutforth and the entire Paretti team thank you Bill and
Easiest car purchase I’ve ever made. Terrance is an absolute pro and I am a difficult customer! Great job!!
Terrance did a fantastic job working with me to purchase my new vehicle! He answered all questions and did not pressure me in the slightest.
Customer Oriented; Professional; Thorough; Top-Notch Service; Mr. Pringles was very courteous, welcoming and genuine.
Great service! Everyone that helped were great as well! Although not very happy about having problems with the brakes of my new vehicle
Ray took care of my issue with the head light. It did not take long.
The salesman was very helpful, reliable plus had great patience with me. I had an great experience.
Great service from Ray. He is always responsive to me no matter the news! And a loaner car too.
Service was done in a timely manner. Paula was very helpful. We will definitely choose paretti for in the future.
Terrance is by far the most professional and enjoyable Salesperson I’ve worked with. I plan on purchasing many more vehicles from him.
Service dept was very welcoming, wait room is comfortable, snacks and beverages are a plus!!!
Ms. Paula was very knowledgeable and answered all my questions. She worked hard to get me the best interest rate. She worked as a team with Mr. Eddy and this was very impressive. They went above and beyond to be sure the car I purchased was just the way I wanted it.
I were pleased to work with Terrance, he was awesome. Thank you so much for all that you done for me.
Bill Cutforth was amazing to deal with and very helpful with my daughter and her car situation
Peretti dealership was very nice clean and cool and my sales representative. Eddy was really nice and helpful and kept a lookout for the car I wanted which was the discovery Land Rover. We agreed on one and now I’m a happy camper.
We absolutely loved our salesman, my husband and I made a life long friend! He answered every one of my million questions with kindness and patience! I am so in love with my new 2024 LR Discovery! Thank you for treating us like family Terrence Givens!!
Mr. Pringle’s has always been so helpful and has always made sure I was taken care of.
Service department is excellent, from the management, to sales, to the service advisors, and the technicians. I would not bring my car anywhere else. When in the market for a new vehicle, this will be my first, and probably only stop.
Very efficient. Would have liked if I could have gotten a loaner. Experience was very nice
Terrence was absolutely fantastic and I love my new (to me) Jaguar. It drives like a dream and is just beautiful.
Terrance and Pringle are friendly and helpful A number.great. Great job to these employees. Thanks
Eddy was incredibly helpful in working up a deal to get our daughter a dream car!
Terrance was great to work with and made the process of buying a car very smooth.
Every easy to deal with. Checked every thing we asked to check. They were very informative about the hole process
I’ve had a lot of issues which were handled satisfactorily but disappointing for a high end luxury automobile 🤷♂️
Great customer service and everyone is always very helpful and friendly. Never enough loaners or appointment slots. Good experience, just an inconvenience sometimes.
Paretti land rover is fantastic to deal with for service. They are clear and efficient with their communication, and Pringle made it seem like my vehicle was the only one getting serviced that day. That’s hard to do in business, so I appreciate the level of service from the entire service department.
The service was great.. Val was very nice and very professional and helpful…thanks so much
Wonderfull experience , great service . Easy to make appointments. Friendly fast service. Follow ups during and after service.
My experience left me very satisfied with the service and time frame fir the working on our vehicle with very good customer service
The service appointment went great Everyone was so nice and helpful. had my car back in a few hours
Excellent service and sales staff . I would recommend the dealership highly. Thank you for your assistance
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Awesome as usual. Great service, polite, professional, competent, friendly. They always go the extra mile
Paretti has Great customer service and a very Comfortable waiting area.. They had me in and out quickly.
The dealership has a warm and welcoming atmosphere! The refreshments are a plus. The facility is clean.
My family has purchased several vehicles from this dealership and the customer service experience shown by Terrance Givens is beyond exceptional.
The man ( I can not remember his name) who coordinated, called me with diagnosis, called me again for completion was amazing. Please forgive me for not getting his name but perhaps you can look it up. He did an outstanding job and was very extra kind.
Very friendly and helpful. The whole process took less than 30 mins. Also was given a gift and all contact information for future purpose. Will definitely use them again
Super helpful staff. Eddy was my salesperson and shot it to me straight. Didn’t try to get anything out of me. Was super direct and helpful. I’ll definitely return to this dealership. They take care of their customers.
Val Clayton is very thorough and efficient. She provides details to the customers in a timely manner and is very helpful in scheduling appointments.
The atmosphere is great. Employee's that I came across were all friendly. Very helpful and accommodating.
Kept me posted on every step of the process. Would recommend their service department. You can’t wrong
Ray is amazing Phillip is wonderful Ray is working very diligently to provide the best service Thank you Rsy
The staff is very Friendly, knowledgeable , fast service & the dealership is clean. They have Good snacks 😋
Great service and great staff and always have friendly smiles and put gratuity stuff on your vehicles.
Ray called immediately when a new issue arose, and handled it perfectly. He explained everything, offered a best-possible solution, and came across as completely genuine.
The service department was great. They made sure to stay in contact with me throughout the process. Great service
Val is an excellent service representative. I called with an emergency service request. She was able to get me in that day and provide a loaner which is extremely important for me as I use my vehicle for my job. Very good service dept.
The best customer service we have ever experienced! From the first phone call we knew Sara was going to take care of us and provide the informative and honest experience. There were no doubts, there was no hesitation, she made our visit so easy that we knew solidifying a deal with her was our best decision. Going above and beyond what we could even of her. You can be confident that we will be returning our business to Sara for our next purchase!
One of the smoothest experiences I have had purchasing a car. Terrance was great and I absolutely love my new Range Rover.
They were very helpful They helped me arrange roadside assistance and set up pickup and delivery
The Baton Rouge dealership has very professional and friendly. Mr. Pringle is always very helpful and professional. We appreciate the awesome service we always receive from Val, Ray, and Pringle:)
Service writers was very professional and knowledgeable. He was also courteous, attentive and kept me informed throughout the process.
Patricia is the best!! Have her call me so I can tell her myself 5044915085
Val is the kindest and most knowledgeable service advisor I have ever worked with she makes the pain of Service nonexistent!
It’s was Awesome. The workers were so nice. I would definitely refer others. Thanks
Very professional staff. Modern and Clean dealership. Terrance Givens was very knowledgeable and helpful in our decision
Terrance is the best! He is the only reason we go to Parreti. We have bought two vehicles from Terrance in the last 2 years. He is professional, honest and a pleasure with whom to work!
The entire staff at Paretti Baton Rouge are friendly, knowledgeable and professional.....we have always been greeted with a smile and not ever pressured like most car lot salesteams can be...Look forward to doing business in the future
The service was completed in a timely manner.
Exceptional service and nicest people as always
Service department and Pringle was great getting our vehicle back. Love the text message communication. Eddy, our sales guy, answers all of questions and is very patient with providing information to make our next purchase.
Valerie takes care of us and exceeds our expectations.
Truly exceptional experience. Best car buying experience we have ever had!!
Mr. Pringle always provides superb service
Top notch service. Val always does a great job making everything work and everyone is always accommodating Thank you
Great service as always!!
Knowledgeable and friendly experience! Quick and easy also with no unnecessary pressure.
Great service ever time! Valeria is my service person and she always gets me in and out on time. Great customer service, she knows what’s best for my land rover and gets it done
I alway experience prompt expert service from Paretti Jaguar. I also feel confident that my problem has been resolve any not to worry about if it is fixed.