Service seems to be improving. Need a dealership or service center in Lafayette. Getting various info on service warranty. Is Defender oil change needed before 10k mikes or not?
My normal service advisor Ray was out of town and in his absence both Brandy & Pringle stepped in to make sure I was taken care of. Pringle worked to get me a loaner vehicle and kept me informed and Brandy worked with me to address any concerns I may have had. Great service as always!
The service coordinators are always super helpful and understanding. They help make the best of each visit to keep our vehicles safely and reliably on the roadways.
Both The Maintenance and Buying Processes Seemed Effortless. I Would Recommend Highly To Friends And Family
Pringle was great, he got me in and the process was quick. I will be back
It is the best in town love going there customer service is great people is amazing but the only thing is I wish they would take my warranty so I don’t have to go all the way to Houston it is out my way. Thanks for the services
Excellent service from the first moment I walked into the building until I took delivery of my brand new truck.
Great and timely service is provided each time I visit the dealership. The staff is always friendly and helpful.
Easy to set an appointment. Everything explained well to me. Quick turn around time! Excellent customer service.
Every visit is a great visit. Go just to hangout sometimes with the salesman and talk
Ray always goes above and beyond to ensure my service needs are exceeded! Best in Class is where I would rank Ray and Paretti!
Bought my car at a used car dealership that I will never deal with again, but after calling these guys I’m comforted to know that I will be taken care of for the life of the car! Great service
Quick convenient service and appreciated the use of a loaner car. Even washed the car.
Val gets me in and out with no problems.
Never an issue Appreciate picking up my Rover and leaving a loaner Ray is the best Always considerate and extremely helpful
Service was timely and performed as promised. It was easy to schedule the appointment and my wait time was exactly what was promised
Paretti Jaguar has the most respectful, attentive, and professional workers! The employees and staff are very welcoming as soon as you walk through the doors. I will most definitely be choosing them in the near future for any car related problems or buying!
Sara was on it and it was easy to deal with she and Justin purchasing car
Val did an excellent job as always in handling service for our 2020 Defender. Everything is always first class and done with attention to detail.
I own 7 new rovers. Courtney is the reason I have spent over 1m with dealership and why I am brand loyal. 1m does not include service cost. Her focus on customer services provides a perfect experience in an imperfect world. I would be lost without her help navigating and making not only my buying but service experience pleasurable. She should train other dealerships about service after the sale as she is the gold standard.
Love the sellsman. The guy who showed me how to use everything in my rover was excellent. The service department was excellent.
Wonderful people and service!
I love my Range Rover Velar Sport!!! It’s an amazing vehicle of superior quality. The service department had me in and out within one hour and 20 minutes (from check in to check out)!!
Mr. Terrance Givens and Mr. Ray in the service department are hands down the best in the business. They are first class gentlemen who always go out of their way to make sure that I’m taken care of. They are attentive to the needs of their customers and always follow up with you after vehicle purchases and maintenance services. I have purchased 2 vehicles through Mr. Givens and I plan to be a lifetime customer of Paretti Jaguar Land Rover Baton Rouge!
They Gave me a loaner until my vehicle was ready great customer service . I’m one happy customer !!!!
Impressively easy to negotiate and work with for a new purchase. Witnessed their customer service in action on another clients emergency.
Great dealership with excellent service! I would certainly recommend Paretti Land Rover to anyone considering a vehicle purchase or service.
Scheduling was easy. Service was great. Updates were timely. Courtesy car was nice. Pickup was quick
Very good service thank you mr. Ray. Always very helpful always works with you thank you
The were very professional and courteous in dealing with my service problem. I would highly recommend this group.
The service department should be commended for their continued professional manner of handling all problem solving and level of expertise.
Ray Driskal is always relevant and perfect in making me feel welcomed and appreciated. Takes great care of me!
Always get service here at Paratti Jaguar. Valarie has been our service advisor for the last 7 years and has always provides the best service advice for our car.
Always great service and fast tune ups. Easy to schedule appointments and offers car if not able to finish in a few hours
Very helpful,went out of the way to get this deal done and offered help in the future
Online appointment scheduling was easy, good (and quick) service, reasonable wait time, kind employees, convenient waiting area with wifi.
Very considerate, professional and a pleasure to always work with. They go out of their way to accommodate you with all your needs
Great communication between scheduling and getting the repair done to the text I received when my car was done.
Val and Pringle are the best. My experience in the service department has been really good. I absolutely love my Range Rover sport.
Great service, great communication, quality work. Pringle was awesome and a great help to get us in and out.
Ray was very helpful and courteous. Everyone else I dealt with was the same. I was able to pick up the car the same day.
Outstanding service and professionalism. We could not have asked for a better transaction. Courtney was fantastic. She made us feel like we were her only customer.
Reasonable service appointment times and prices. Courteous staff with great response time. Vehicle seen when promised.
Thanks again for taking such great care of me and my car! I know we are always in great hands with Val and Paretti!
The service department was easy to deal with and they kept me informed via text messaging.
Only issue is making an appointment!! I Have to call back often to just get someone to answer and even if you leave a message you don’t get call back.
Great customer service, communication through entire process , easy in and out procedure. Best service I have ever experienced.
I want greeted with kindness. It's a great thing I purchased the warranty as it's helped me a great deal. The staff is very helpful and kind. The follow-up text messages show great customer service!
Great service! I was in an out in no time. Scheduling was a breeze! awesome
Service and staff are excellent
Great service an knowledgeable employees. I am guessing because I have never by there nor purchased a vehicle from them
Everybody at the dealership is courteous and efficient and helpful. The service is excellent and fast.
Took care of my car quickly and communicated the whole time with me. Made sure I got a loaner car so my life would not be disrupted.
Val was a great service rep to deal with. She was very helpful and took care of our problem. Much appreciated!
Woke up to a bad battery. Finally got Daisy started and headed straight to the dealership where Valeria had us in and out and on our way to the office in 45 minutes.
Our sales person was very helpful and friendly. Everything went smoothly and in schedule. Great job.
Would highly recommend this auto shop! She was very professional, very helpful & had great prices. Will definitely come back
The people here provided an excellent service. Very professional and convenient, would definitely come again.
Great service would definitely recomend to a friend if I ever need a jaguar I’ll come see Paretti
Good job took good care of us excellent service and friendly people will recommend them to others
Very professional and my service was done in a timely manner. The service exceeded my expectations.
Pringle in service goes above and beyond. 100% spot on. Ray is also is awesome.
Ray was very helpful. He explained repair in detail. Comparable loaner was privided and service was prompt.
Ultimate Professionals Relaxing Atmosphere in waiting area Efficient Service Clear and concise Service Report Great 👍
Paretti dealership always shows me love everytime I visit with them. Mike the owner is awesome
Amazing service, great people, kept me up to date on status of my car.. won’t deal with another dealer
One of the best buying experiences I’ve ever had. They were extremely polite, great communication and proactive on follow up after the sale. My first experience with Paretti but absolutely recommend
Val made everything easy and fast. Great customer service and it's always a pleasure to talk to her.
Mr. Bill was very professional and gave us good service. This is our first Jaguar. I did recommend him to a family member who will buy a car next year. Thanks
I scheduled an oil change and when I arrived they could not find me in the system! BUT we’re able to take my car right back and service it!
The service team is excellent! Val, Ray and Pringle are always so welcoming and continue to provide great customer service. All of my issues were resolved in a very timely manner.
Paula was amazing to work with and made purchasing my vehicle super easy. A great experience.
Parenting Jaguar Land Rover has an excellent service department. Their staff is customer oriented and they have a top notch service department.
The problem was taken care of in a very short time. I was very pleased with the service and delighted to speak with Valerie and Pringle.
Everyone was nice. I was well satisfied. The salesman was great at explaining everything.it was good to have snack and coffee.
Valeria was kind, professional and personable. She kept me informed throughout the process. She’s truly an asset! I will definitely use your services again!
Terrance Givens was an excellent salesperson! I never felt pressured on my purchase and he was always readily available to answer any questions my wife and I had prior to our purchase of a 2022 F-Type Coupe R at Paretti Jaguar of Baton Rouge.
Good service, helpful and easy to work with. Fast service when when servicing car. THANKS
Great experience! Terrance was so accommodating and wonderful to work with. Love the Defender! Thank you!
Terrance was very patient, helpful, and helped me to find the exact car I needed! He made my car shopping easy and memorable.
Bill made this car buying experience awesome. So helpful and easy to work with Even came in on his day off to sign papers. Great place to buy a car!
1 have always been treated with kindness.. the service was excellent. The srvice representative kept me informed about my vehicle.
Sara Alvarez at Paretti Jaguar was an amazing saleswoman who helped me tremendously in purchasing a vehicle. Very respectful, courteous and transparent through the whole process. Highly recommend this place!
Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great!
Everybody helpful and friendly. Work completed professionally and car returned washed. Thank you. Val did service and Sara answered instrument questions.
Wonderful customer experience, courteous staff and took care of everything without a wait as they provided a rental car.
Extremely Customer Friendly. Helped me out after hours when i was in a bind. Would highly recommend
Always great service and great customer care. Mr. Pringle handles almost all of my request effortlessly. Thanks!
The Paretti dealership made my first car buying experience so seamless and enjoyable. They were quick to answer any and all questions I had and ensured the process was as efficient as possible. I couldn’t have asked for a better customer service experience!
Sara Alvarez is The BEST!!! She’s not just trying to sell a car, she truly cares about the people she serves!!🤗 Thank you soooo much Sara! Erin
Service is always great. Mr. Ray went above and beyond keeping me informed. The whole team provides superior customer service
Great products and even better people. I’ve had the pleasure of purchasing 6 vehicles from them.
Great customer service. Was available when ever needed. Did not to wait to be serviced.
Pringle always helps me and gives the best customer service! He was very prompt in giving me updates on my vehicle.
Val is wonderful!! Always pleasant and very helpful!! She’s always attentive to my needs!!! She got me in and out in a timely manner!!
Service cannot possibly get any better. They strive for “truly exceptional” and they are. Ray Driscoll runs a great operation.
Pringle always makes everything so easy and smooth. He is very thorough in explaining everything I need to know!
Pringle in the Service Department took good care of us. He took time to listen to all of our concerns.
My service advisor was very knowledgeable about my jaguar vehicle, and he explained that the reason for the part s and the price
Information about my car was conveyed to me and explained in easy terms so I could make a decision about what I needed to have done now or later.
Leave Us A Review