Customer Testimonials

One of the things I appreciate most about Land Rover Baton Rouge is the transparency in their service process. They provide video updates during service, showing exactly what is being done and pointing out anything that may need attention, such as tire tread depth or maintenance concerns. That level of detail keeps me informed and builds trust because I can clearly see what is happening with my vehicle. Val is truly exceptional and a huge part of why my service experiences are always so positive. She consistently goes above and beyond to accommodate me, even reaching out when cancellations open ... Read More

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Google - Jun 22, 2026

One of the things I appreciate most about Land Rover Baton Rouge is the transparency in their service process. They provide video updates during service, showing exactly what is being done and pointing out anything that may need attention, such as tire tread depth or maintenance concerns. That level of detail keeps me informed and builds trust because I can clearly see what is happening with my vehicle. Val is truly exceptional and a huge part of why my service experiences are always so positive. She consistently goes above and beyond to accommodate me, even reaching out when cancellations open up to make sure I can get in. She never rushes me, always listens, and makes me feel heard and valued throughout the entire process. Her professionalism, kindness, and attention to detail are unmatched. What matters most to me is honesty, and that is exactly what I receive every time I pull into this dealership. I always feel confident knowing I am going to get honest, reliable service from a team that genuinely cares about their customers. That level of trust is what keeps me coming back.

Just purchased a 2024 Volkswagen Atlas and my salesperson Jessica Bell was amazing. She answered all my questions about the company, my new purchase and we talked about our family. Thank you for everything.

After a past disappointment with service department - Survice manger Twiggle dis excellant public relation and was upfront - understood - I will conteniou our service

Seamless buying experience. Super fast transaction

Paula has always been outstanding! She really takes care of even the smallest details.

This was my 1st experience with Paretti Baton Rouge. Jess made it so easy for me and was great to work with! she went above and beyond and got the job done. Thank you Jess for all your hard work and continuing your service after the purchase was made.

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Jessica was excellent to work with; she is professional, fast, and highly communicative throughout the entire car purchasing process. She made everything smooth and stress-free. It was truly an amazing experience working with her. We highly recommend Jessica and Paretti Barron Rouge!

Exceptional experience with the Service Department.

5 stars only because can not do 6 Terrance Givens was very knowledgeable/ professional/ and made purchasing a new Range Rover as smooth as possible

Val was wonderful to work with and the service was great!

Great buying experience as always. Dionna had all of the paperwork ready and was super at explaining the technology on the vehicle. Eddy Rodriguez insured the buying process was seamless. Can’t say enough nice things about his care.

⭐⭐⭐⭐⭐ Let me just say this… Terrance Givens at Land Rover Baton Rouge did NOT come to play! I walked in hoping for a smooth experience, and walked out in a new vehicle feeling like everything aligned exactly how it was supposed to. From the very beginning, Terrance was professional, patient, and most importantly—transparent. No games, no pressure, no last-minute surprises… just real, honest guidance the entire time. And let’s be honest—buying a car can feel overwhelming. But somehow, he made the whole process feel effortless. Like… luxury experience effortless. I always knew what was going on, I ... Read More

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Google - Apr 17, 2026

⭐⭐⭐⭐⭐ Let me just say this… Terrance Givens at Land Rover Baton Rouge did NOT come to play! I walked in hoping for a smooth experience, and walked out in a new vehicle feeling like everything aligned exactly how it was supposed to. From the very beginning, Terrance was professional, patient, and most importantly—transparent. No games, no pressure, no last-minute surprises… just real, honest guidance the entire time. And let’s be honest—buying a car can feel overwhelming. But somehow, he made the whole process feel effortless. Like… luxury experience effortless. I always knew what was going on, I felt respected, and I never once felt like I was being “sold” anything. He made sure I was comfortable, confident, and happy with my decision. That kind of energy? Priceless. I didn’t just leave with a car—I left feeling empowered, taken care of, and genuinely appreciative of the experience. That’s rare. If you’re serious about getting into a vehicle and want someone who keeps it real while still delivering top-tier service, go see Terrance. Trust me—you’ll thank yourself later. ✨ 5 stars isn’t even enough for this one.

My service manager on the day of my service was Val Clayton. She was very helpful and knowledgeable concerning my car needs. I will not hesitate to seek her out for my next service appointment.

What stood out most was the care and support we experienced throughout the process and still receive during ownership. Patricia G, made us feel thoughtfully advised and professionally guided every step of the way, rather than simply sold to. Paretti Land Rover Baton Rouge is one of the most welcoming dealerships we have experienced. Val C, in service has been equally outstanding. She is always just a message away for any rare issue that may arise and for routine maintenance alike, always with the utmost attentiveness and professionalism. What truly sets Paretti Land Rover apart is that the support, warmth, ... Read More

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Google - Apr 6, 2026

What stood out most was the care and support we experienced throughout the process and still receive during ownership. Patricia G, made us feel thoughtfully advised and professionally guided every step of the way, rather than simply sold to. Paretti Land Rover Baton Rouge is one of the most welcoming dealerships we have experienced. Val C, in service has been equally outstanding. She is always just a message away for any rare issue that may arise and for routine maintenance alike, always with the utmost attentiveness and professionalism. What truly sets Paretti Land Rover apart is that the support, warmth, and commitment do not stop after the sale. They continue throughout the entire ownership journey. -Jordan and Layton

As a long-term owner of multiple vehicles from Land Rover, I can confidently say the experience continues to reflect a top-tier blend of luxury, performance, durability, and lasting reliability that puts it above all competition. My Land Rover Defender 130 V8, Land Rover Discovery, and Range Rover Sport have each delivered something truly special. They feel powerful and composed, yet incredibly refined and comfortable. Whether it’s everyday driving or longer trips, they handle everything with ease while maintaining a sense of confidence and quiet sophistication. Over time, what has impressed me most is not just their capability, but how dependable ... Read More

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Google - Mar 30, 2026

As a long-term owner of multiple vehicles from Land Rover, I can confidently say the experience continues to reflect a top-tier blend of luxury, performance, durability, and lasting reliability that puts it above all competition. My Land Rover Defender 130 V8, Land Rover Discovery, and Range Rover Sport have each delivered something truly special. They feel powerful and composed, yet incredibly refined and comfortable. Whether it’s everyday driving or longer trips, they handle everything with ease while maintaining a sense of confidence and quiet sophistication. Over time, what has impressed me most is not just their capability, but how dependable and rewarding they are to own day in and day out. What truly makes this experience stand out, though, is the team at Paretti Land Rover Baton Rouge. There is a genuine warmth and consistency in the way they care for their clients that immediately sets them apart. My sales consultant, Patricia, makes every purchase feel effortless and enjoyable. She brings a thoughtful, transparent approach and a deep understanding of the vehicles, creating an experience that feels guided and comfortable rather than transactional. There is a natural ease in working with her that makes each interaction something I actually look forward to. Val in service has been equally exceptional. Communication is always clear, timely, and considerate, and there is a real sense of pride in the way everything is handled. Knowing my vehicles are being cared for with that level of attention and precision brings a level of trust that is truly appreciated. Overall, it’s more than just owning remarkable vehicles, it’s the people and the experience behind them that make it so memorable. There is a genuine feeling of being valued and taken care of, and that kind of consistency is rare. It’s an experience that leaves a lasting impression and one I would wholeheartedly recommend.

Wonderful people no pressure no stress. 2nd defender we have bought from Ms Paula. Highly recommend her.

Great communication, part was on backorder, but Val updated me regularly.

I cannot say enough about the exceptional service I continue to receive at this dealership, and I want to take a moment to specifically recognize my service liaison, Val. On my most recent visit, I came in concerned about what I believed to be a blown speaker on my front driver side. Rather than simply addressing only what I pointed out, Val had her technician conduct a full diagnostic test on all of the speakers, where it was determined that the speakers on the right side were the ones in need of repair. They were repaired promptly and professionally. What ... Read More

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Google - Mar 17, 2026

I cannot say enough about the exceptional service I continue to receive at this dealership, and I want to take a moment to specifically recognize my service liaison, Val. On my most recent visit, I came in concerned about what I believed to be a blown speaker on my front driver side. Rather than simply addressing only what I pointed out, Val had her technician conduct a full diagnostic test on all of the speakers, where it was determined that the speakers on the right side were the ones in need of repair. They were repaired promptly and professionally. What truly impressed me was that they did not stop there — a full vehicle inspection was completed, and I was sent a video walkthrough showing everything that had been addressed. That level of transparency and thoroughness is rare and deeply appreciated. Val is the definition of professionalism. She consistently works to accommodate my schedule, ensures that I always have a beautiful loaner vehicle during my visits, and genuinely invests in making sure her customers leave satisfied. She does not just do her job — she does it with care, intention, and excellence every single time. This is what customer service should look like. Val, thank you for always taking care of me. You are truly one of a kind. 🖤

Without a doubt, it was just the most pleasurable experiences I have ever had buying a vehicle. There was no pressure to purchase. There were no repetitive sales calls. The Tahoe was clean when it was shown. All correspondence was meant to inform, not to pressure me at all. I wasn't stuck in the dealership for hours. Paula Breaux was awesome.

My service consultant Pringle is exceptional!

I cannot say enough good things about this Dealership! Terrance Givens is the best salesperson I have ever met and long after the sale he goes out of his way to make service trips pleasant! The whole service Team is extremely helpful and goes out of their way to minimize any costs! I will purchase from Terrance and Land Rover in the future and recommend them to everyone I know in the market for their products! Thank You For All of your Help and reminding me that Great Customer Service still exists

Paula was an amazing salesperson. She was out front through the entire process. Never felt pressured or that I was not being treated fairly. Would definitely recommend. Best car buying experience to date.

I highly recommend Alex H. She was absolutely amazing from the moment me and my wife inquired about a car on the car gurus app to the signing of papers.

This was my first purchase the Paretti dealership. They had a used vehicle in stock that fit what I was looking for. While on the website, Jessica asked about reaching out to me to discuss and answer any questions I might have. We were from out of state, so didn't want to drive to dealership unless was ready to purchase. She made sure all my questions were answered and all was setup for when we arrived. When we arrived, she had the vehicle ready to drive and look over to make sure it was what we had discussed. After ... Read More

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DealerRater - Feb 9, 2026

This was my first purchase the Paretti dealership. They had a used vehicle in stock that fit what I was looking for. While on the website, Jessica asked about reaching out to me to discuss and answer any questions I might have. We were from out of state, so didn't want to drive to dealership unless was ready to purchase. She made sure all my questions were answered and all was setup for when we arrived. When we arrived, she had the vehicle ready to drive and look over to make sure it was what we had discussed. After that, all left to do was sign the papers, which she had prepared previous to arrival, and we were on our way home with a, new to us, used vehicle. Very easy and painless transaction. It was a pleasure working with Jess.

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Excellent service. Great people all around. Thank you for the great service and attention.

This was my first purchase into the Land Rover family and Bill could not have made it more seamless. From the test drive, delivery, to driving my new Defender off the lot, everything was flawless. And for those of us IT handicapped, Alex was a life saver. Thank you Bill and the entire Paretti Land Rover Baton Rouge team. I look forward to being around for a very long time! - Brian Brantley

This was my first purchase into the Land Rover family and Bill could not have made it more seamless. From the test drive, delivery, to driving my new Defender off the lot, everything was flawless. And for those of us IT handicapped, Alex was a life saver. Thank you Bill and the entire Paretti Land Rover Baton Rouge team. I look forward to being around for a very long time! - Brian Brantley

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Love my Landrover but the service department has made the difference. From the service desk to the Service Reps. I normally work with Val and she is wonderful to deal with. She always responds and takes care of what I need. She is professional but she is also very nice to visit with when I am there.

All around helpful, knowledgeable, professional grade services. Am exceptionally grateful for their services for sure. Thanks a ton!

As a long-term owner of multiple vehicles from Land Rover, I can confidently say the brand represents the pinnacle of luxury, performance, durability, and long-term reliability. My Land Rover Defender 130 V8, Land Rover Discovery, and Range Rover Sport have each delivered an exceptional ownership experience. These vehicles are powerful, impeccably engineered, and built with a commanding sense of strength and confidence. They handle everything I put them through with ease and composure while maintaining outstanding comfort and refinement. Time and again, they exceed expectations, not only in performance and capability, but in reliability and everyday dependability. What truly distinguishes this ... Read More

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Google - Jan 18, 2026

As a long-term owner of multiple vehicles from Land Rover, I can confidently say the brand represents the pinnacle of luxury, performance, durability, and long-term reliability. My Land Rover Defender 130 V8, Land Rover Discovery, and Range Rover Sport have each delivered an exceptional ownership experience. These vehicles are powerful, impeccably engineered, and built with a commanding sense of strength and confidence. They handle everything I put them through with ease and composure while maintaining outstanding comfort and refinement. Time and again, they exceed expectations, not only in performance and capability, but in reliability and everyday dependability. What truly distinguishes this experience is the extraordinary team at Paretti Land Rover Baton Rouge. My sales consultant, Patricia, consistently delivers an exceptional purchase experience, professional, transparent, and effortlessly smooth. She brings deep product knowledge, integrity, and a genuine commitment to making every transaction feel refined, honest, and stress-free. Each interaction reflects the level of care and precision expected from a world-class luxury brand. Equally outstanding is Val in service. Val is attentive, highly knowledgeable, and proactive in every sense, and always communicating clearly, anticipating needs, and ensuring the vehicle is cared for with the utmost precision. There is a rare level of trust and confidence that comes from knowing your service advisor consistently has your best interest at heart, and Val exemplifies that standard flawlessly. If you are seeking an elite, top-tier luxury brand paired with a dealership that truly stands behind both its vehicles and its clients, Paretti Land Rover Baton Rouge sets the benchmark. This is luxury ownership done right. They treat our entire family like their own.

Great experience. Stress free and enjoyable

Another GREAT experience with Paretti Land Rover BR!!! Purchased ANOTHER vehicle from them and I felt like the entire team was working to make sure everything was exceptional!

I received fast and courteous service when bringing my Defender in for an oil change. They were thorough and pointed out several issues that needed to be addressed to prevent issues from occurring. I appreciate it!

Quick and easy

Alex is awesome sales person ! She did great job getting me on my G wagon . Very patient , great work 💪🏻💪🏻

Jessica Bell was an amazing, efficient and kind sales representative for our first Range Rover purchase. 5 stars for the best experience!

I had an exceptional experience with the Parts and Service Department at Land Rover, and I want to give a special thank you to service liaison for her outstanding care and professionalism. From the beginning, the Parts Department was extremely helpful in making sure my tires were ordered promptly and that everything was ready for my scheduled appointment. The Service Department also followed through by setting me up with a convenient appointment for my full inspection, tire balance, alignment, and tire replacement — all completed in a very timely manner. She was incredibly thorough during the review of my vehicle, and ... Read More

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Google - Dec 11, 2025

I had an exceptional experience with the Parts and Service Department at Land Rover, and I want to give a special thank you to service liaison for her outstanding care and professionalism. From the beginning, the Parts Department was extremely helpful in making sure my tires were ordered promptly and that everything was ready for my scheduled appointment. The Service Department also followed through by setting me up with a convenient appointment for my full inspection, tire balance, alignment, and tire replacement — all completed in a very timely manner. She was incredibly thorough during the review of my vehicle, and she took extra care to make sure every detail was addressed. She was warm, knowledgeable, and made me feel completely comfortable throughout my visit. She also secured a loaner vehicle for me, which made the entire process smooth and stress-free. Her customer service was truly above and beyond. Her beautiful disposition and professionalism stood out, and it’s because of her and this level of service that I will happily continue to drive over an hour and 40 minutes just to come to this Land Rover dealership. The experience was absolutely worth it. Highly recommended. Thank you for taking such great care of me and my vehicle

Highly recommend. Worked with Patricia on an out of state car purchase. I have bought several cars out of state but never without seeing them in person first. This is the only car I have purchased sight unseen. Patricia was great at communication, very responsive and patient. While it was a used car I am very particular about my cars and she assured me this one was well cared for and it was. They also were very accommodating on working out a deal for my trade. If they have a vehicle you want ask for Patricia!

This dealership is the worst ever when I brought my Jag there it was running when I got it back I had to put it on a trailer they messed up my car do not go to them

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By far the easiest and best car buying experience I've ever had. Not only was Alex H very responsive to questions via phone or text she even picked me up at the airport when I flew into purchase a car. The paperwork process was very quick and efficient and my flight in was delayed so got a late start and not only did she stay a hour late finishing the paperwork, she even took the time after to go through all the tech features of the car and then made sure to take a picture of me with the ... Read More

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Google - Oct 13, 2025

By far the easiest and best car buying experience I've ever had. Not only was Alex H very responsive to questions via phone or text she even picked me up at the airport when I flew into purchase a car. The paperwork process was very quick and efficient and my flight in was delayed so got a late start and not only did she stay a hour late finishing the paperwork, she even took the time after to go through all the tech features of the car and then made sure to take a picture of me with the new car. Definitely could tell she cared, and was just as excited about the car as I was. The sales Manager was also very friendly and easy to talk to. Highly, highly recommend Land Rover of Baton Rouge and highly recommend Alex H to help you out!

I highly recommend Jessica to everyone looking to buy a car. She was an invaluable asset throughout the entire process. Their customer service and professionalism are truly exceptional. I genuinely appreciate your dedication and commitment to providing exceptional service. Jessica even went above and beyond by sending me to pick me up at the airport, which was a thoughtful gesture. Everything about my purchase of the Jeep was excellent, and I am incredibly grateful and happy with the decision. I also appreciate the detail of her taking a picture of my Jeep. Land Rover Baton Rouge is undoubtedly one of ... Read More

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Google - Sep 19, 2025

I highly recommend Jessica to everyone looking to buy a car. She was an invaluable asset throughout the entire process. Their customer service and professionalism are truly exceptional. I genuinely appreciate your dedication and commitment to providing exceptional service. Jessica even went above and beyond by sending me to pick me up at the airport, which was a thoughtful gesture. Everything about my purchase of the Jeep was excellent, and I am incredibly grateful and happy with the decision. I also appreciate the detail of her taking a picture of my Jeep. Land Rover Baton Rouge is undoubtedly one of the best places to buy a vehicle.

This dealership was a great partner in my search for a car. I had the pleasure of working with Bill Cutforth. He was responsive, knowledgeable and detailed in hi communication with me. I was buying from out of state so he went above and beyond by sending pics, videos and descriptions of the car I was looking at. He also took care of the logistics required to get my car shipped to me and followed up after to ensure they ran smoothly. Finally, the price we aligned on was fair and in great shape! I highly recommend working with them!

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Absolutely! The service and people were phenomenal. Very professional and responsible. I will always return to the Paretti dealership to buy my cars!!!! Thanks for always taking great care of me! Rebecca W. Pierce

Alex in the sales department was great! She was very polite, and very attentive to ALL my needs. Any questions I had she definitely had the answers!! The process went seamlessly smooth and sweet! Thanks again Alex for everything ❤️

Great dealership. Went out of the way to get a new tire for me, install it, properly inflate all my tires including the spare, and get me back on the road quickly. Ray and Bill Cutworth were invaluable in their assistance.

LR Baton Rouge is always a great experience. They communicate effectively and promptly to get the job done.

We worked with Terrance Givens. We purchased the vehicle remotely from Missouri. Outstanding service and communication throughout the purchase process. My cousin went in to view and test drive the vehicle. Treated her amazing. Had everything ready including snacks waiting for my wife who flew into Baton Rouge to pickup the vehicle. Highly recommend this dealership and Terrance!

Paula and Jessica were both amazing! The process of buying my new car was very easy and fast. I got a great deal on my Audi, never did I think I would be driving my dream car for the price I paid. Thanks Paretti, for making this happen!!!!

The service at Paretti Jaguar of Baton Rouge is really good. You get an appointment within a decent time frame and while you’re there they continuously update you about your vehicle and how long you can expect to wait, etc. They always diagnose any issues your vehicle may have and it get it resolved quickly. I’ve been taking my car there for many years and have always had a nice experience. Shout-out to Val who is very knowledgeable and is always pleasant to deal with!!

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Very helpful, impeccable service, friendly and the service was quick and easy! Everyone went above and beyond

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Friendly and knowledgeable staff. Clean bathrooms and facility. waiting area with a great coffee bar

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Patricia was very helpful, accommodating and knowledgeable. Paretti was a pleasure doing business . I would highly recommend them.

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Great experience with salesman Mr Terrance Given

Best experience ever! April Dominick Batiste

We ordered a custom Range Rover and was informed step-by-step of when it would arrive and was very satisfied.

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Just got my second Defender from Paretti Land Rover and could not be more excited. The team is professional, courteous and overall, outstanding. Won't shop with anyone else.

Excellent service, always looki Out for the interest and needs of the customer.

The service at Land Rover of Baton Rouge is phenomenal! I highly recommend bringing your vehicle to them for all of your servicing needs. I've never had a bad experience. I will definitely be back.

Ray in the service department is first class. Always friendly and happy to help.

Our service agent Val was very prompt and kind when scheduling my appointment. She kept me updated throughout the process of my repairs. I would recommend Val while getting your vehicle serviced at Paretti.

This dealership is great. Great customer service from all, especially Val. I always feel comfortable that all issues will be taken care of quickly and to my satisfaction.

LR BR Service Advisory Ray is always patient, attentive and professional! I don't mind traveling to receive timely considerate professional services. I also appreciate the efficiency of text communications.

As always the service was fast, the people are hospitable and all service issues resolved. Great place to do business!

Five stars aren't enough! I recently purchased a new Land Rover from Land Rover of Baton Rouge, and the entire experience—from the first visit to driving off the lot—was exceptional. The team was knowledgeable, professional, and genuinely passionate about the vehicles. Patricia Guillory took the time to answer all my questions and helped me find the perfect model to fit my lifestyle. I’m absolutely in love with my Range Rover —it’s powerful, luxurious, and a joy to drive. If you’re considering a Land Rover, this is the place to go. This is our seventh ... Read More

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Google - Mar 22, 2025

Five stars aren't enough! I recently purchased a new Land Rover from Land Rover of Baton Rouge, and the entire experience—from the first visit to driving off the lot—was exceptional. The team was knowledgeable, professional, and genuinely passionate about the vehicles. Patricia Guillory took the time to answer all my questions and helped me find the perfect model to fit my lifestyle. I’m absolutely in love with my Range Rover —it’s powerful, luxurious, and a joy to drive. If you’re considering a Land Rover, this is the place to go. This is our seventh vehicle that we have purchased from Mike Rase. Highly recommend!

Terrance was amazing to work with! Took awhile for my car but worth the wait!!

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I got my Land Rover service by Mr. Pringle excellent service.

Dealing with Patricia was a great experience. She was on top of everything . The vehicle exceeded expectations.

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Sara was amazing to work with, she was very helpful, accommodating, and easy to work with

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Terrance is an outstanding and professional salesperson. He is awesome as is Alexandria who does the training on your new car. I highly recommend them both. Tom Giddens

Easy to deal with; went out of their way to accommodate me; handled everything by text before I got to the dealership so the time at the dealership was quick and painless.

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Great experience. Got exactly what I wanted at an excellent price. Bill was fantastic. I will buy again from Paretti.

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incredible customer service. Mr. Pringle provided exceptional service and support.

My daughter had a rough start with them. But when I called them I had the best service and very professional. They kept us updated at all times and gave us our charges for approval ahead of time. They did a wonderful job on her car and they were kind giving us a loaner. Our next car is definitely from them!! Thank you all for a great service and professionalism !

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Great service. Jessica ia always responsive and helpful

An excellent customer experience with salesperson Jessica! Got a great price on a used Toyota and no issues.

As with several other vehicles in the past, Patricia was great.

They are incredible! They always take care of any issue we have big or small! Pringle is always so professional and knowledgeable about any technical issues. Terrance is a great salesman and helps you understand and learn about any vehicle we bought.

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Although the dealership was nice, information on the vehicle was lacking. Adding knowledge of the Landrover brand vehicles would be a great idea.

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The dealership is very clean and everyone is very kind and helpful and knowledgeable with all of the vehicles available

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Very satisfied. Professional, courteous, and fast.

The service department as well as my salesperson Jess has been nothing short of amazing I’m extremely pleased with the dealership

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Everything from start to finish dealing with Jessica has been amazing she’s the absolute best

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