Customer Testimonials

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DealerRater Oct 2, 2022

Service seems to be improving. Need a dealership or service center in Lafayette. Getting various info on service warranty. Is Defender oil change needed before 10k mikes or not?

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DealerRater Oct 1, 2022

My normal service advisor Ray was out of town and in his absence both Brandy & Pringle stepped in to make sure I was taken care of. Pringle worked to get me a loaner vehicle and kept me informed and Brandy worked with me to address any concerns I may have had. Great service as always!

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DealerRater Sep 30, 2022

The service coordinators are always super helpful and understanding. They help make the best of each visit to keep our vehicles safely and reliably on the roadways.

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DealerRater Sep 29, 2022

Both The Maintenance and Buying Processes Seemed Effortless. I Would Recommend Highly To Friends And Family

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DealerRater Sep 28, 2022

Pringle was great, he got me in and the process was quick. I will be back

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DealerRater Sep 27, 2022

It is the best in town love going there customer service is great people is amazing but the only thing is I wish they would take my warranty so I don’t have to go all the way to Houston it is out my way. Thanks for the services

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DealerRater Sep 24, 2022

Excellent service from the first moment I walked into the building until I took delivery of my brand new truck.

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DealerRater Sep 24, 2022

Great and timely service is provided each time I visit the dealership. The staff is always friendly and helpful.

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DealerRater Sep 23, 2022

Easy to set an appointment. Everything explained well to me. Quick turn around time! Excellent customer service.

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DealerRater Sep 22, 2022

Every visit is a great visit. Go just to hangout sometimes with the salesman and talk

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DealerRater Sep 22, 2022

Ray always goes above and beyond to ensure my service needs are exceeded! Best in Class is where I would rank Ray and Paretti!

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DealerRater Sep 22, 2022

Bought my car at a used car dealership that I will never deal with again, but after calling these guys I’m comforted to know that I will be taken care of for the life of the car! Great service

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DealerRater Sep 21, 2022

Quick convenient service and appreciated the use of a loaner car. Even washed the car.

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Facebook Sep 21, 2022

Val gets me in and out with no problems.

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DealerRater Sep 21, 2022

Never an issue Appreciate picking up my Rover and leaving a loaner Ray is the best Always considerate and extremely helpful

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DealerRater Sep 20, 2022

Service was timely and performed as promised. It was easy to schedule the appointment and my wait time was exactly what was promised

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DealerRater Sep 20, 2022

Paretti Jaguar has the most respectful, attentive, and professional workers! The employees and staff are very welcoming as soon as you walk through the doors. I will most definitely be choosing them in the near future for any car related problems or buying!

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DealerRater Sep 19, 2022

Sara was on it and it was easy to deal with she and Justin purchasing car

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DealerRater Sep 19, 2022

Val did an excellent job as always in handling service for our 2020 Defender. Everything is always first class and done with attention to detail.

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DealerRater Sep 18, 2022

I own 7 new rovers. Courtney is the reason I have spent over 1m with dealership and why I am brand loyal. 1m does not include service cost. Her focus on customer services provides a perfect experience in an imperfect world. I would be lost without her help navigating and making not only my buying but service experience pleasurable. She should train other dealerships about service after the sale as she is the gold standard.

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DealerRater Sep 18, 2022

Love the sellsman. The guy who showed me how to use everything in my rover was excellent. The service department was excellent.

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Facebook Sep 17, 2022

Wonderful people and service!

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Facebook Sep 17, 2022

I love my Range Rover Velar Sport!!! It’s an amazing vehicle of superior quality. The service department had me in and out within one hour and 20 minutes (from check in to check out)!!

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Facebook Sep 17, 2022

Mr. Terrance Givens and Mr. Ray in the service department are hands down the best in the business. They are first class gentlemen who always go out of their way to make sure that I’m taken care of. They are attentive to the needs of their customers and always follow up with you after vehicle purchases and maintenance services. I have purchased 2 vehicles through Mr. Givens and I plan to be a lifetime customer of Paretti Jaguar Land Rover Baton Rouge!

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DealerRater Sep 17, 2022

They Gave me a loaner until my vehicle was ready great customer service . I’m one happy customer !!!!

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DealerRater Sep 16, 2022

Impressively easy to negotiate and work with for a new purchase. Witnessed their customer service in action on another clients emergency.

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DealerRater Sep 15, 2022

Great dealership with excellent service! I would certainly recommend Paretti Land Rover to anyone considering a vehicle purchase or service.

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DealerRater Sep 15, 2022

Scheduling was easy. Service was great. Updates were timely. Courtesy car was nice. Pickup was quick

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DealerRater Sep 12, 2022

Very good service thank you mr. Ray. Always very helpful always works with you thank you

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DealerRater Sep 12, 2022

The were very professional and courteous in dealing with my service problem. I would highly recommend this group.

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DealerRater Sep 12, 2022

The service department should be commended for their continued professional manner of handling all problem solving and level of expertise.

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DealerRater Sep 10, 2022

Ray Driskal is always relevant and perfect in making me feel welcomed and appreciated. Takes great care of me!

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DealerRater Sep 10, 2022

Always get service here at Paratti Jaguar. Valarie has been our service advisor for the last 7 years and has always provides the best service advice for our car.

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DealerRater Sep 9, 2022

Always great service and fast tune ups. Easy to schedule appointments and offers car if not able to finish in a few hours

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DealerRater Sep 7, 2022

Very helpful,went out of the way to get this deal done and offered help in the future

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DealerRater Sep 7, 2022

Online appointment scheduling was easy, good (and quick) service, reasonable wait time, kind employees, convenient waiting area with wifi.

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DealerRater Sep 3, 2022

Very considerate, professional and a pleasure to always work with. They go out of their way to accommodate you with all your needs

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DealerRater Sep 1, 2022

Great communication between scheduling and getting the repair done to the text I received when my car was done.

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DealerRater Sep 1, 2022

Val and Pringle are the best. My experience in the service department has been really good. I absolutely love my Range Rover sport.

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DealerRater Aug 31, 2022

Great service, great communication, quality work. Pringle was awesome and a great help to get us in and out.

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DealerRater Aug 28, 2022

Ray was very helpful and courteous. Everyone else I dealt with was the same. I was able to pick up the car the same day.

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DealerRater Aug 27, 2022

Outstanding service and professionalism. We could not have asked for a better transaction. Courtney was fantastic. She made us feel like we were her only customer.

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DealerRater Aug 25, 2022

Reasonable service appointment times and prices. Courteous staff with great response time. Vehicle seen when promised.

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DealerRater Aug 25, 2022

Thanks again for taking such great care of me and my car! I know we are always in great hands with Val and Paretti!

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DealerRater Aug 24, 2022

The service department was easy to deal with and they kept me informed via text messaging.

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DealerRater Aug 24, 2022

Only issue is making an appointment!! I Have to call back often to just get someone to answer and even if you leave a message you don’t get call back.

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DealerRater Aug 20, 2022

Great customer service, communication through entire process , easy in and out procedure. Best service I have ever experienced.

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DealerRater Aug 20, 2022

I want greeted with kindness. It's a great thing I purchased the warranty as it's helped me a great deal. The staff is very helpful and kind. The follow-up text messages show great customer service!

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DealerRater Aug 20, 2022

Great service! I was in an out in no time. Scheduling was a breeze! awesome

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Facebook Aug 20, 2022

Service and staff are excellent

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DealerRater Aug 20, 2022

Great service an knowledgeable employees. I am guessing because I have never by there nor purchased a vehicle from them

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DealerRater Aug 19, 2022

Everybody at the dealership is courteous and efficient and helpful. The service is excellent and fast.

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DealerRater Aug 19, 2022

Took care of my car quickly and communicated the whole time with me. Made sure I got a loaner car so my life would not be disrupted.

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DealerRater Aug 18, 2022

Val was a great service rep to deal with. She was very helpful and took care of our problem. Much appreciated!

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DealerRater Aug 18, 2022

Woke up to a bad battery. Finally got Daisy started and headed straight to the dealership where Valeria had us in and out and on our way to the office in 45 minutes.

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DealerRater Aug 17, 2022

Our sales person was very helpful and friendly. Everything went smoothly and in schedule. Great job.

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DealerRater Aug 13, 2022

Would highly recommend this auto shop! She was very professional, very helpful & had great prices. Will definitely come back

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DealerRater Aug 13, 2022

The people here provided an excellent service. Very professional and convenient, would definitely come again.

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DealerRater Aug 12, 2022

Great service would definitely recomend to a friend if I ever need a jaguar I’ll come see Paretti

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DealerRater Aug 12, 2022

Good job took good care of us excellent service and friendly people will recommend them to others

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DealerRater Aug 11, 2022

Very professional and my service was done in a timely manner. The service exceeded my expectations.

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DealerRater Aug 11, 2022

Pringle in service goes above and beyond. 100% spot on. Ray is also is awesome.

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DealerRater Aug 10, 2022

Ray was very helpful. He explained repair in detail. Comparable loaner was privided and service was prompt.

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DealerRater Aug 9, 2022

Ultimate Professionals Relaxing Atmosphere in waiting area Efficient Service Clear and concise Service Report Great 👍

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DealerRater Aug 8, 2022

Paretti dealership always shows me love everytime I visit with them. Mike the owner is awesome

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DealerRater Aug 7, 2022

Amazing service, great people, kept me up to date on status of my car.. won’t deal with another dealer

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DealerRater Aug 6, 2022

One of the best buying experiences I’ve ever had. They were extremely polite, great communication and proactive on follow up after the sale. My first experience with Paretti but absolutely recommend

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DealerRater Aug 6, 2022

Val made everything easy and fast. Great customer service and it's always a pleasure to talk to her.

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DealerRater Aug 6, 2022

Mr. Bill was very professional and gave us good service. This is our first Jaguar. I did recommend him to a family member who will buy a car next year. Thanks

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DealerRater Aug 6, 2022

I scheduled an oil change and when I arrived they could not find me in the system! BUT we’re able to take my car right back and service it!

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DealerRater Aug 6, 2022

The service team is excellent! Val, Ray and Pringle are always so welcoming and continue to provide great customer service. All of my issues were resolved in a very timely manner.

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DealerRater Aug 5, 2022

Paula was amazing to work with and made purchasing my vehicle super easy. A great experience.

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DealerRater Aug 4, 2022

Parenting Jaguar Land Rover has an excellent service department. Their staff is customer oriented and they have a top notch service department.

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DealerRater Aug 4, 2022

The problem was taken care of in a very short time. I was very pleased with the service and delighted to speak with Valerie and Pringle.

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DealerRater Aug 4, 2022

Everyone was nice. I was well satisfied. The salesman was great at explaining everything.it was good to have snack and coffee.

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DealerRater Aug 4, 2022

Valeria was kind, professional and personable. She kept me informed throughout the process. She’s truly an asset! I will definitely use your services again!

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DealerRater Aug 3, 2022

Terrance Givens was an excellent salesperson! I never felt pressured on my purchase and he was always readily available to answer any questions my wife and I had prior to our purchase of a 2022 F-Type Coupe R at Paretti Jaguar of Baton Rouge.

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DealerRater Aug 3, 2022

Good service, helpful and easy to work with. Fast service when when servicing car. THANKS

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DealerRater Aug 3, 2022

Great experience! Terrance was so accommodating and wonderful to work with. Love the Defender! Thank you!

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DealerRater Jul 31, 2022

Terrance was very patient, helpful, and helped me to find the exact car I needed! He made my car shopping easy and memorable.

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DealerRater Jul 31, 2022

Bill made this car buying experience awesome. So helpful and easy to work with Even came in on his day off to sign papers. Great place to buy a car!

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DealerRater Jul 30, 2022

1 have always been treated with kindness.. the service was excellent. The srvice representative kept me informed about my vehicle.

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DealerRater Jul 30, 2022

Sara Alvarez at Paretti Jaguar was an amazing saleswoman who helped me tremendously in purchasing a vehicle. Very respectful, courteous and transparent through the whole process. Highly recommend this place!

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DealerRater Jul 29, 2022

Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great!

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DealerRater Jul 29, 2022

Everybody helpful and friendly. Work completed professionally and car returned washed. Thank you. Val did service and Sara answered instrument questions.

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DealerRater Jul 29, 2022

Wonderful customer experience, courteous staff and took care of everything without a wait as they provided a rental car.

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DealerRater Jul 28, 2022

Extremely Customer Friendly. Helped me out after hours when i was in a bind. Would highly recommend

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DealerRater Jul 28, 2022

Always great service and great customer care. Mr. Pringle handles almost all of my request effortlessly. Thanks!

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DealerRater Jul 27, 2022

The Paretti dealership made my first car buying experience so seamless and enjoyable. They were quick to answer any and all questions I had and ensured the process was as efficient as possible. I couldn’t have asked for a better customer service experience!

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DealerRater Jul 27, 2022

Sara Alvarez is The BEST!!! She’s not just trying to sell a car, she truly cares about the people she serves!!🤗 Thank you soooo much Sara! Erin

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DealerRater Jul 26, 2022

Service is always great. Mr. Ray went above and beyond keeping me informed. The whole team provides superior customer service

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DealerRater Jul 25, 2022

Great products and even better people. I’ve had the pleasure of purchasing 6 vehicles from them.

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DealerRater Jul 23, 2022

Great customer service. Was available when ever needed. Did not to wait to be serviced.

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DealerRater Jul 23, 2022

Pringle always helps me and gives the best customer service! He was very prompt in giving me updates on my vehicle.

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DealerRater Jul 23, 2022

Val is wonderful!! Always pleasant and very helpful!! She’s always attentive to my needs!!! She got me in and out in a timely manner!!

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DealerRater Jul 23, 2022

Service cannot possibly get any better. They strive for “truly exceptional” and they are. Ray Driscoll runs a great operation.

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Facebook Jul 22, 2022

Pringle always makes everything so easy and smooth. He is very thorough in explaining everything I need to know!

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DealerRater Jul 22, 2022

Pringle in the Service Department took good care of us. He took time to listen to all of our concerns.

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DealerRater Jul 22, 2022

My service advisor was very knowledgeable about my jaguar vehicle, and he explained that the reason for the part s and the price

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DealerRater Jul 22, 2022

Information about my car was conveyed to me and explained in easy terms so I could make a decision about what I needed to have done now or later.

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